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Main Content
FAQ's
General
Where can I download Brother iPrint & Scan?
You can download Brother iPrint & Scan from Google Play.
please go https://play.google.com/store/search?q=com.brother.mfc.brprint
Which connection can I use to print from my device?
You can only print to the Brother machine using a Wi-Fi connection* to the same network that the Brother machine is connected.
*Only infrastructure mode is supported. Ad hoc mode is not supported.
I receive a telephone call or text message during printing or scanning. Can I continue to print or scan?
Yes, Brother iPrint & Scan continues to print or scan even if your device receives a telephone call or text message. However if you answer or respond to the call or message, the printing or scanning job will be canceled.
Printing
What can I print?
You can print photos, PDF files, text files, web pages and E-mail messages (Gmail only).
What type of image can I print?
You can print JPEG and PDF formats.
Can I print all PDF formats?
No, Some encrypted PDF files cannot be printed. When printing a PDF file that uses fonts that are not embedded in the file, characters may be replaced with characters of a different font, or may be garbled.
Can I select paper trays?
No, the paper tray will be automatically selected by Brother iPrint & Scan. If you want to use the different paper tray, change the tray settings of the Brother machine.
Scanning
What can I do with the scanned files?
You can save the scanned files as JPEG and PDF formats. You can share the scanned files via other applications.
Trouble Shooting
I cannot find the Brother machine on my wireless network connection.
Please verify the following:
a) Is your Brother iPrint & Scan application the newest?
b) Is the Brother machine you are trying to print to a supported model?
Click here to find out
c) Is the Brother machine turned on?
d) Is the access point connected to the wireless network?
e) Is your device connected to the correct wireless network?