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At your side for customer and product support

 

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How do I contact Brother?  

Please follow the link to the Contact us page.
Click here

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Where can I download Printer drivers and User Guide from?

Brother printer drivers can be downloaded from brother global solutions centre follow the link to get yours.
Brother Solutions
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Can I use my Brother over wifi?

Any brother wireless printers can be used over a wifi link. Find out more about wireless from our glossary page.

Wireless information
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Is my brother compatible with Windows 7?

Brother works closely with Microsoft to ensure that all our new products will work with any new operating systems.

Is my Brother compatible with third party servers?

Though the Brother machine may work with a third party server, Brother cannot guarantee the compatibility between another companies print server. This includes print servers that are built into network routers.

Where Can I buy  Ink & Toner cartridges from?

You can purchase your ink cartridges and toners from many of our partners and resellers, these can be found in our where to buy section alternatively follow the  link to buy on line.

Buy now

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Where Can I find troubleshooting for my Brother Printer?

Trouble shooting tips can be found in your user guide also on the CD that came with your printer, alternatively why not try our self help, follow the link for quick access to Trouble shooting.

Brother Solutions

 

Where can I service my Brother printer?

Many of our partners operate service outlets, you can search for these using our search facility.
Find a service agent

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Where Can I buy Brother photo paper from? 

You can purchase Brother genuine paper from many of our partners and resellers, these can be found in our where to buy section alternatively follow the  link to buy on line.
Buy Now

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Can I confirm that the FAX was sent correctly?

Fax confirmation can be set on the machine; this will produce a list that can be scheduled to print when you want.

How do I print using only black toner?

The Brother Driver allows Print in black to be selected find out more in our Brother global Solutions section.

Brother solutions

 

I have a question that isn’t here. Where do I go next?

There are many ways Brother can help – we have a live help service, ask us a question or you can call us on 08444 999 444.

Click Here

 

Alternatively use our European database of FAQs.

Click Here